EMR Transition Guide



When transitioning from one Electronic Medical Record (EMR) system to another, it is essential to understand how this process will impact your Prompt Insight dashboard and your access to data. 


Key Points to Consider During EMR Transition


1. Communication and Timing


It’s critical to notify the Prompt Insight Support Team (support.insight@prompthealth.com) as early as possible when planning to switch EMR systems. Once our team is aware of this, we will inform you of the steps to get access to your new EMR.  Ensure you work with the Prompt Insight Support team to get access to your data for both the old and new EMR systems, as this will be required to transition your data seamlessly. 



2. Data Access and Credentials


If Prompt Insight is integrated with your new EMR, we will need to obtain access to the data in your new EMR system in order to pull data from the new source. Once data access is received, the data pull process is configured for the new EMR. This step is crucial to ensure that data flows seamlessly into the platform.



3. Data Visualization


Once your data from both the old and new EMRs is integrated into the platform, you

may notice duplicate visuals, such as clinics or providers appearing multiple times in

graphs. This occurs because data from the old and new EMR systems are treated as

separate data sources. After the transition, you can choose to filter your data by source to view information from either the old or the new EMR, which helps manage the visual duplicates.  You can do this by selecting the appropriate “Group” in the filters within Prompt Insight.  


4. Stitching


Stitching is a process where we merge data from the old and new EMR systems to create a single, unified view in the graphs.


Stitching Options:

  • Leave Data as Is: Some clients choose not to stitch the data, preferring to view data from each EMR system separately. You can filter views to see only data from the current EMR system. Despite initial duplicates, the platform combines data from both sources accurately in trend graphs, ensuring the integrity of the data over time.  In graphs showing providers or clinics, you will see duplicates, however. 
  • Stitching: If you prefer to have a single, unified view, Prompt Insight offers a stitching service at an additional cost. Stitching is done at various levels, including clinics, providers, episodes of care, and patient records. The price for stitching varies depending on the size of your organization and complexity of your data.  If you are interested in stitching, please reach out to our team and we will let you know the pricing.

5. Finalizing the Transition


Once all data has been pulled from the new EMR system and validated, the final step involves updating your access in the Prompt Insight platform to include the new data source. If you so choose, you can schedule a call with our Client Success Team to review the transition, address any duplicate entries, and confirm that all data is correctly represented.


Action Items for EMR Transition 


  • Notify Prompt Insight Support Early: As soon as you know about an upcoming EMR transition, inform PredictionHealth to begin the process.


  • Provide Credentials: Ensure that you follow steps from the Prompt Insight team to get access to the new data source.


  • Decide on Stitching: Determine whether you want to stitch the data or keep the old and new data separate. If stitching is desired, be aware of the associated costs and communicate this with the Prompt Insight team.




Transitioning EMR systems can be a complex process, but with proper planning and communication, Prompt Insight can help make it as seamless as possible. By understanding the steps involved and making informed decisions about data management and stitching, you can ensure that your data continues to serve your practice effectively. If you need any further assistance or have questions, please don’t hesitate to reach out to our support team at support.insight@prompthealth.com

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