Prompt Insight for Clinic Directors
This document is designed to help you be successful in using Prompt Insight, as well as provide guidance on where to seek assistance if needed. Our goal is to help make you as successful as possible when using the Prompt Insight platform.
In this article:
How will I get access to Prompt Insight?
What metrics are reported in Focused Snapshots?
Who can I contact for assistance?
Who is Prompt?
Our mission is to make it easy for clinicians to deliver the best care to every patient every time.
You went into healthcare to help people - we're here to help you. Healthcare clinicians and administrators spend an inordinate amount of time collecting and analyzing information in patient charts. It is also unnecessarily challenging and inefficient to glean insights from EMR data. Our tools take the administrative stressors off of management so that everyone can get back to doing what they love - focusing on the patients!
What is Prompt Insight?
Our Prompt Insight solution uses AI technology to analyze every word of every sentence across 100% of your therapists’ notes to generate actionable and easily digestible compliance and operational insights. We can quickly help target opportunities for improvement in documentation compliance and operational and financial efficiencies.
Benefits of our platform include:
- Improve documentation compliance
- Identify coding inefficiencies
- Dramatically reduce administrative chart review time
- Help with feedback to therapists
We become a part of your team to automate compliance and improve documentation all while reducing staff burnout and turnover.
How will I get access to Prompt Insight?
Our team will send a link to your email which will allow you to create a password. Once you have your login created, you will have access to the platform for your specific clinic to review the data on compliance, operational efficiencies and clinical excellence.
Focused Snapshots
Prompt Insight provides an overview of the insights for each therapist which we call “Snapshots”. One of our goals with the Snapshots is to reduce the amount of work required by Clinic Directors to compile and distribute information to their therapists. We have a separate document we have created to help your therapists understand. Please see this document here for more information on how to use Snapshots.
If your company chooses, we can deliver this information directly to individual therapists. The snapshots include both graphs and information on strengths and opportunities for growth within therapists’ documentation. Our insights are designed to help therapists write their best documentation to support their treatment and better the profession of physical therapy. We understand that this is not always easy with all of the rigors of patient care, so we strive to present these insights in a way that also helps you make actionable changes to current documentation practices. Our platform lowers your audit risk and helps drive more optimal coding behaviors. We are now part of your team and we look forward to working with you!
What metrics are reported in the Focused Snapshots?
Compliance:
- Average Compliance Score
- Average Compliance Score over time
- Compliance Score by Note Type with education on how to improve as well as examples of compliant sentences
- Relative Compliance Performance by Note Type
Operational Metrics:
- Breakdown and 3 month trend of total minutes/visit, direct minutes/visit, average units/visit and average direct units/visit for last 30 days
- 3 month trend of CPT Code % Utilization
- 3 month trend of Time to Sign Off
Who can I contact for assistance?
Our team is on stand by and willing to assist customers during normal business hours.
Please contact us at support.insight@prompthealth.com if you have questions or need assistance.